Trinity Health makes change to emergency department visitation policy | News


Trinity Health of New England and Mercy Medical Center sign generic

(Western Mass News photo) 

SPRINGFIELD, MA (WGGB/WSHM) — Trinity Health Of New England has made an update to their emergency department visitation policy due to “the prevalence of COVID-19 within our local communities.”

Effective immediately, no visitors will be allowed in the E.D. except for compassionate care visits, which includes end-of-life care, minors, and ADA hospital support people.

The policy impacts all of Trinity Health’s hospitals in New England:

  • Mercy Medical Center in Springfield
  • Johnson Memorial Hospital in Stafford Springs, CT
  • Saint Francis Hospital and Mount Sinai Rehabilitation Hospital in Hartford, CT
  • Saint Mary’s Hospital in Waterbury, CT

The health system’s existing visitation policy for inpatient areas of the hospitals remain the same.  That policy includes:

  • One fully vaccinated adult visitor per patient, per day.  Compassionate care exceptions may be granted for end-of-life care or ADA hospital support persons.
  • Two fully vaccinated parents can visit per minor or neonate patient
  • One fully vaccinated adult visitor for patients undergoing surgical procedures.  Those visitors are allowed during registration and intake and discharge and pickup only.
  • No visitors are allowed for COVID-19 positive patients or people under investigation for COVID-19, except in compassionate care circumstances

Visitors who have symptoms of the flu, a cold, or COVID-19 are not allowed to visit inpatient units. 

All inpatient visitors continue to be required to show proof of vaccination upon entry, either with a paper or digital record issued by an official source and have the visitor’s name, date of birth, vaccine product, and the dates those vaccinations were given.  They must also pass a temperature screening, wear a face mask, maintain physical distancing, wear additional personal protection when asked, and go directly to and from a patient’s room or designated area.

Copyright 2022. Western Mass News (WGGB/WSHM). All rights reserved.

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