UPDATE: Mutiple electricity, internet connection outages reported amid apparent outage


The story was updated at 7 p.m. Wednesday with new outage details.

PITTSFIELD – Utilities serving the county were reporting electric and internet service outages as a massive spring storm settled in with mixed precipitation and strong winds early Wednesday evening. 

Eversource and National Grid both reported multiple outages, and Charter Communications said it had internet customers without power due to outages at its Pittsfield and Lee network hubs. 

As of about 7 p.m. Wednesday, National Grid’s online outage map was reporting a total of 133 Williamstown customers without power, spread throughout town. The company also reported 75 customer outages in Adams, 30 in Clarksburg and 41 in Egremont, as well as scattered outages in Hancock and throughout its South County service area.

Eversource’s outage map reported three major outages at 7 p.m.: 94 customers in Hinsdale, 59 in Pittsfield and 46 in Richmond.  Outages were also reported in Hancock, Becket and Otis.

The internet outage was affecting central Berkshire County, including The Berkshire Eagle newsroom, amid the windy spring storm. The Eagle lost service at 3:30 p.m.

Charter Communications Northeast spokesperson Lara Pritchard said service is out for Spectrum customers serviced by the company’s Pittsfield and Lee network hubs “due to physical storm damage in the area.”

“Our teams are ready and waiting for downed commercial power lines in the to be cleared in the impacted area. Once the area is deemed safe, our teams will head in and assess potential physical storm damage of our network,” she said. 

Pritchard noted that customers who regain power might not get their connectivity back at the same time, because service has yet to be restored where Charter’s network hubs are located. 

On its Facebook page Wednesday afternoon, Zinky’s Pub in Dalton reported that it was open and serving food and drinks, but “only able to accept cash sales until our internet comes back up.” 

A high wind warning is in place until 10 a.m. Thursday, and a winter storm warning remains in effect through 6 a.m. Friday, according to the National Weather Service. 

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